Independent guide · VIP Club
1Win VIP Club And VIP Bonuses
The loyalty program rewards frequent play: the higher the turnover, the higher the level, and each level adds bonuses. VIP Club access opens at Gold 3, and higher levels bring a personal manager, gifts and trips. This page sets out the levels, rules and benefits.
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How The VIP Loyalty Program Works
The program has three steps, and no application is needed. Every account joins it automatically on sign-up.
- Register: the account gets the Bronze 1 level at once.
- Move up the levels by playing in the casino, betting on sports or using Markets; each new level adds more bonuses.
- Reach Gold 3 to unlock exclusive VIP privileges.
Levels And Rewards
The program has 20 levels in six groups: Bronze, Silver, Gold, Platinum, Diamond and Black. The level depends on turnover, that is, on the total amount of bets. The table shows each level and its rewards.
| Level | Turnover | Rewards |
|---|---|---|
| Bronze 1 | Start level | Cashback |
| Bronze 2 | $5,000 | Higher cashback, rakeback |
| Bronze 3 | $10,000 | Higher cashback, rakeback |
| Silver 1 | $25,000 | Higher cashback, rakeback |
| Silver 2 | $50,000 | Higher cashback, rakeback |
| Silver 3 | $100,000 | Higher cashback, rakeback |
| Gold 1 | $250,000 | Higher cashback, rakeback |
| Gold 2 | $500,000 | Higher cashback, rakeback |
| Gold 3 | $1,000,000 | Higher cashback, rakeback, VIP Club access, closed tournaments |
| Platinum 1 | $2,500,000 | All of the above, plus VIP manager, concierge service, manager bonuses, gifts and exclusive merch |
| Platinum 2 | $5,000,000 | Same as Platinum 1 |
| Platinum 3 | $10,000,000 | All benefits, including trips to VIP events |
| Diamond 1 | $25,000,000 | All benefits |
| Diamond 2 | $50,000,000 | All benefits |
| Diamond 3 | $100,000,000 | All benefits |
| Black 1 | $250,000,000 | All benefits |
| Black 2 | $500,000,000 | All benefits |
| Black 3 | $1,000,000,000 | All benefits |
| Black 4 | $2,500,000,000 | All benefits |
| Black 5 | $5,000,000,000 | All benefits |
Platinum 3 is the first level that includes trips to VIP events. Rakeback applies in the poker room, and cashback terms are on the bonus page.
What Counts Toward Your Level
The level goes up with play. The program counts bets in these sections.
- slots;
- live casino;
- quick games;
- Markets;
- sports bets with odds of 1.30 or higher.
For accounts older than the program, the level is set by activity since registration. It updates with further play.
How To Track Your Progress
The profile shows progress to the next level as a percentage. Simple arithmetic turns it into the amount still to wager.
- Multiply the progress percentage by the turnover required for the next level.
- Divide the result by 100 to get the amount already wagered.
- Subtract this number from the required turnover to get the amount still to wager.
Example: at Bronze 1 with 80% progress, the next level needs $5,000. The calculation is 5,000 − ((80 × 5,000) ÷ 100), which gives $1,000.
How To Join The VIP Club
There are two ways into the VIP Club. Active play also counts: when activity reaches the required level, a manager makes contact and explains the details.
- move up the levels and reach Gold 3 in the loyalty program;
- transfer a VIP status from another site: the team reviews the current status and states which level of privileges the club can offer.
Every new account starts the loyalty program at Bronze 1.
Your Personal VIP Manager
The VIP manager is a personal assistant on call 24/7 for any question. The manager's tasks include the following.
- accompanying the player and helping to move up faster;
- adding personal bonuses to the account;
- speeding up support requests with a higher priority;
- picking bonuses and gifts that match the player's tastes.
Regular support fixes technical issues and handles requests in the general queue. The VIP manager adds personal attention and priority.
Concierge Service
The concierge service is a personal assistant for VIP members. It handles many everyday tasks.
- help with travel, shopping and leisure planning;
- support at home and on the road;
- medical consultations and emergency care;
- discounts on hotels, tours and transfers.
Personal Approach And Exclusive Gifts
VIP accounts get offers that regular accounts do not see. The operator lists more than 100 premium cars among its gifts.
- personal bonuses;
- closed VIP tournaments;
- VIP parties and events.
VIP Club In Numbers
The operator states the following figures about its VIP events and perks.
| Perk | Figure |
|---|---|
| Private jet flights arranged | 30+ |
| Cars rented for members | 300+ |
| Members sent to sports events | 300+ |
| Premium cars among gifts | 100+ |
VIP Club FAQ
Short answers on VIP status, levels and the personal manager.
How is VIP status reached?
Through regular play: sports bets, casino games, promotions and tournaments. When activity reaches the required level, the manager makes contact with the details.
Can a VIP status from another site be kept?
It can be submitted to the VIP team. The team checks the current VIP status and states which level of privileges the club can offer.
How is a VIP manager different from support?
Support solves technical questions in the order requests arrive. The VIP manager gives personal help with a higher priority and adds bonuses that fit the player's activity.
At which level does the VIP Club start?
At Gold 3, with a turnover of $1,000,000. A personal manager and concierge service come from Platinum 1.
Which bets count toward the level?
Slots, live casino, quick games, Markets and sports bets with odds of 1.30 or higher.